Tractor Supply Co.

Bought a country line 25 ton this Fall and got it home filled with gas and float was stuck and it flooded down into the crank cast and contaminated engine oil. I tried pulling cord and engine was seizing . I called the manager and spent 3-4 hours and everyone kept saying you have to call this "other number" so after 4 phone numbers and 5 different people I was referred back to Pelham New Hampshire again. They finally had someone come pick up the seized log splitter and swapped it out with one that had been sitting outside for a year or two. Never again, The manager was horrible.

Everything about this place is great , great things for all animals food toys, beds you name it , now however I have an issue with this fat girl that works there heavy set girl brown hair , hair always in a bun i don't know her name nor do i care let's call her miserable sally I go to get a free trail bag of cat food I've got tons of bags because my cats are picky eaters especially one of my cats in particular I always have to get free trail food try it out and see if she likes it I shouldn't have to explain myself but i will anyway its one person house hold I get that after a certain amount of times you can't do free trail bags anymore I understand that part too understandable but what your not going to do is proceed to lean over the counter and eyeball me and say " oh you got too many bags already you already got that one in an attitude for no reason nobody was even speaking to her or for her to open her mouth and put her fat nose where it didnt belong she was not cashing me out so therefore not your business not your problem correct she wasn't my cashier mind you she was cashing people out as she said that went out of her way and leaned over and said that when she had somebody's change / items in her hand when she should have been tending to them not worrying about me or my merchandise when in reality it was my husband getting for his cat a free trail when He hasnt done the free trail bag Michelle had to sign him up for it its one per house hold she was very rude attitude all the time like shes miserable to be there doesn't have a personality at all . her customer service sucks and she's making this store look bad get rid of her. If I had a soul like her and I looked like that I'd probably be miserable too find a new job get a grip she's lucky i didnt reach over the counter and punched that look off her face let her keep testing me she's either got something against me I don't know what her problem is I won't ever have her cash me out again !!! Don't like her

So normally I like TSC but today was a really poor experience... I ordered a pellet stove online and came to the store to pick it up. After waiting 30mins I was told to drive around back so that they could load it...After it was loaded on the truck the employees literally just left without verifying anything, opening the box, or checking model numbers... fortunately My gut instinct told me I should check it out before I drive away. The stickers on the box had a different model #. I opened up the top of the box and found that it was a completely different stove. The stove they loaded up onto my trailer was actually significantly more expensive (pelpro TSC90 vs PP130, $400 more!!) . Although I would’ve loved to of taken the more expensive stove I knew the right thing to do was to let them know. When I approached them they insisted I had the right Stove. to the point of almost arguing with me, Stating multiple times “we only sell one pelpro stove.” It wasn’t until I brought them outside and open the lid and prove to them that it was the wrong stove that they were accepted It. They went on a search for the new one. After finally finding the proper one they brought it out to my trailer and upon inspection the entire front was damaged due to the forks from the fork truck being driven into it… Finally after the third attempt I received my proper stove. The entire ordeal took over two hours… had I just accepted the stove they gave me, I would’ve had a significantly nice for Stove, and saved two hours of frustration … Update: 11.10.20: Got around to unboxing the stove this weekend to set it up. Upon removing the plastic found paint to be chipping around the lids and the sides to be scuffed and scratched... Not worth the hassle to bring it back since its been carried up 2 flights of stairs to its final resting place; the whole situation has been very frustrating.... Hoping to fire it up tomorrow once the sealant has dried on the venting joints.... hope everything goes as planned....

Excellent staff members and a nice store. The coleman utv400 is a fantastic machine and was reasonably priced. Gilyan Buxton helped me in completing my purchase. well-informed, quick, and efficient. Multitasking with numerous customers at once, as well as being pleasant, well-organized, and dedicated. Thank you once more, Gilyan Buxton.